Service Level Agreement (SLA)
SLADescription
A contract defining the expected level of service.
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Return Merchandise Authorization (RMA)
The process for returning a product.
Palletization
Stacking goods on pallets for easy transportation.
Rural Delivery
A term related to courier services, specifically rural delivery in context.
Mobile Tracking
A term related to courier services, specifically mobile tracking in context.
International Shipping
A term related to courier services, specifically international shipping in context.
Forklift
A vehicle used to lift and move heavy goods in warehouses.
Duty Drawback
A refund of customs duties on exported goods.
Cross-border Shipment
A term related to courier services, specifically cross-border shipment in context.
Bulk Shipment
A term related to courier services, specifically bulk shipment in context.
Doorstep Delivery
The delivery of packages directly to the customer's home or office.